It’s been 10+ years since I built a website for my first client and I’m not ashamed to say that back then I was a terrible web designer. I was terrible for many years and for many different reasons. In fact, everything you’ll see below, I was guilty of. However, I eventually learned how to perfect the web designing process the hard way, through determination, research and lots of experience. Today, I think it’s safe to say I’m a very good web designer. If you don’t believe me, ask Inc Magazine, Crain’s Business, CBS, ABC, and NBC. Because they’ve all asked for my opinion and advice multiple times on this subject.
I constantly see many web designers making the same mistakes I made 10 years ago so I hope this article will help web designers and those who have or are going to hire a web designer. So, if you’re building a new website for your company, here are 20 ways to tell if your web designer is terrible. If you’re a web designer, pay close attention, print this blog post, email it to yourself, or bookmark it as a reference, because here are 20 ways you can tell if you are terrible.
1. The price is under $1,000 bucks
If your website is costing you less than a $1,000 bucks, then chances are your web designer is terrible and your website will be terrible too. We all wish we could spend $1,000 dollars and make millions, but if it were that easy everyone would do it.
Stop being cheap, because, you get what you pay for. You could easily buy a car for $1,000 bucks but again, you get what you pay for. If you still think your website should be under $1,000 bucks, eventually you will come crawling back to the web designer that was too expensive. Only now you’ll have to pay for a good web designer + the costs of your really cheap web designer.
How much to build a website?
My common answer:
Well, how much does it cost to build a house?
2. The “Headset Hottie”
A Headset Hottie is a joke amongst digital marketers. It’s a stock photo of an attractive female with a headset on, ready to take your call. This photo can usually be found on your contact page, in a sidebar, or sometimes even in the header. Terrible web designers have been adding images like this to websites for years. A Headset Hottie won’t increase sales or phone calls. It will only make your website look cheap and silly. So be careful, because your website could end up featured on a website like headsethotties.com.
3. No weekly call
Momentum is the energy and excitement that every new website project starts off with. It’s critical to maintain momentum throughout the course of a web design project. The second your web designer loses regular contact is the second you lose the project’s momentum. Your web designer should be in contact with you weekly if not daily, and if they are not, demand it and agree on a meeting time and day each week until the project is complete.
4. You found ‘em on Craigslist
I advertised for business on Craigslist about 6 or 7 years ago when I was still a terrible web designer. From my experience, I learned that Craigslist is where cheap people can find other cheap people. Of course, every rule has it’s exceptions and I do occasionally post on Craigslist’s job board to see what’s out there but very rarely do I get the quality I’m looking for.
So, if you found your web designer on Craigslist you’re probably also breaking rule #1, by being cheap.
5. No copywriting solution
Creating content for your new website is the biggest challenge every client faces. It’s also the #1 cause for delays (in my 10 years of experience). A good web designer will be prepared with a solution and warn you about this at the kickoff meeting.
Possible copywriting solutions:
- Client creates all content (be careful this takes time and dedication)
- Client offers an internal resource (a copywriter on their staff)
- Client hires a freelance copywriter
- Web designer offers an internal solution (a copy writer on their staff)
- Web designer offers a freelance copywriter
6. Your web designer’s #1 goal is creativity
Creativity should not be the #1 goal for your website. In a survey by HubSpot, 76% of users said that the most important factor in the design of a website is that “The website makes it easy for me to find what I want.” Only 10% of users said, “beautiful appearance” was the most important thing to them. Organization of content was their number #1 concern for websites, not creativity. The more organized your content is the longer users will stay. The longer users stay, the more likely they will buy. So, make sure your web designer’s priorities are correct.